Testimonials

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I have purchased several bedroom sets from Wendell's for my kids, and they all love how comfy the beds are.  What I love the most about Wendell's is that they are always willing to listen to exactly what I want, exactly what price range I am looking for and have always accommodated us with amazing quality and customer service.  THANK YOU Wendell's Furniture!

- Chrissy

Tara,
I was just thinking that Jeff and I started out on this "furniture" journey looking for a sofa for about $600. It now looks like we have spent about $5,000 with the new file cabinets.

Hmmmm... my house is nearly all "Wendell's" which includes my awesome casting couch I bought at Creek Farm, our bed pillows we bought in Milton by the Dam and Steph's bed and drawers from under it from Creek Farm. I think I first met you at Creek Farm when I was searching for her bed. The casting couch was a piece I imagined and actually saw it when I walked in the door. I had been everywhere looking for it. I bought it from Mike, not that he sold me.

All the rest, you sold us - so you can let your Dad know that I think you are one heck of a sales"woman!" But then again, I think he probably already knows that.

Thanks for all your help! Have a great weekend!!!!!!

- Robin

Hello Wendell,

I just wanted to say thank you for reopening your store the other day when I stopped by to order a release lever for my recliner. I know what it is like at the end of the day and you are headed home, I also work retail.

With my busy schedule it is very difficult for me to find time to stop by. You never indicated that this was an inconvenience or that you were bothered by reopening the store(which I did not expect you to do).

I am now enjoying my recliner again. You went above and beyond for a warranty item that did not make you any money. This is why I plan on doing business with Wendell's again in the future.

We are always discussing customer service at the car dealership I work at and I plan on sharing my experience at the next sales meeting.

Thank You Again,
Pat Reilly

Hello Wendell,

I just wanted to thank you in writing for providing the best customer service I've had in a long time.

One of the most dreaded feelings occurs after you have made a major purchase and you find that you must return it because there is clearly a manufacturer's defect. Will they take it back? How much will it cost me? Well, thank you for putting my fears to rest.

You handled the return in minutes and in two days I had a phone call from your store saying I could come in and pick up my chair.

You definitely made the experience totally painless. You and your staff were so cordial and friendly. You have won me over. You will be my number one choice for future furniture shopping and I will certainly spread the word.

Thank you,
Laurie L.
Hyde Park

Great Service!

I am a new Wendell's customer who is very satisfied with the service I received there.  The delivery guys were very nice and took the items up to the second floor without hesitation and placed each piece where I wanted them. Before they left they asked me to look everything over to see that nothing was wrong with the pieces. I did and found that there was a problem with the file cabinet. They told me to contact my salesperson and it would be taken care of. I did call Wendell's and, lucky for me, Wendell himself answered the phone. After explaining my situation to him, he quickly checked to see if he had a replacement. He did and within two hours Wendell was at my door delivering the new file cabinet. He took the new piece up to the second floor and the old one downstairs. He could not have been nicer. Could I ask for any better service than that? No! I was a business owner and know how much good customer service is valued. I would not hesitate to purchase furniture from them again. Their customer service and prices could not be beat! Thank you Wendell.

Dear Wendell,

Once again, the 2011 St. Albans Rotary Club Expo - Silent Auction was a great success raising over $6,700 for local and international Rotary supported programs. Thank you for your donation... We truly appreciate your support and know that we couldn't have done this without your generous donation.

... 100% of this money has been returned to the community with the goal of making our community a better place in which to live and raise our children. We thank again from your support and look forward to your continued participation in the upcoming years.

Sincerely,
Kelly Ross, Chair

Dear Wendell's Furniture,

Thank you for your generous donation ... in honor of Mikaela Sienkiewicz. To date, we have ... raised nearly $35,000.00 towards the family's goal of $150,000.00 to help cover the out-of-pocket medical expenses they expect to incur. Again, our sincere thanks for your donation and for your support of Mikaela and her family!

Family & Friends for Mikaela Sienkiewicz

The out-of-state truck driver was very appreciative when Wendell offered him a shower in the employee washroom, as he had been on the road for a long time. Wendell told him anytime he was in the area and needed a place to shower, he was always welcome here. The driver told Wendell that Vermont has just one truck stop available to drivers, and it was very generous of him to offer an open invitation like that. Right before the driver left he said, "Wendell, I will be sure to make a point of always bringing your merchandise on time!"

Dear Wendell,

I am writing this letter to you to thank you for letting us use your camper and truck. I really appreciated it, also I am using a Wendell's Furniture pen right now to write this letter to you.

Thank you
Katelyn Gebo
Wendell's Furniture Rocks, so do you! Peace out.

Wendell,

Thank you for your contribution for the Night of Hope fundraiser, benefitting the American Red Cross. Your generosity will help Red Cross relief efforts for both flood victims in Vermont and tornado victims in the southern United States... With your support, the Red Cross has taken action to help those affected. Thank you.

Sincerely,
Larry Crist
Executive Director

On behalf of the Bristol Fire Department, we would like to thank you for your generous donation to our annual 20K Raffle.

Respectfully,
Chad Perlee and PJ Ryan
Co-Chairmen

Dear Tara & Wendell,

On behalf of our Holy Cross Church community, please accept my sincere thanks for your continued support... Our fund for the needy also grew as a result of your kindness. Thank you so much for your sharing gifts.

Sincerely,
Marcia Blanchard

Got delivery today and very impressed with the young men that delivered.

- Al G.

Delivery guys were excellent.

- Anna Mae S.

The guys/driver did an excellent job with the loveseat. They were awesome and did not give up... they did a GREAT JOB!

- Chad S.

Your delivery guys were awesome. I used to be loyal to [another furniture store]. Now I am loyal to Wendells.

- Aide S.

Tara

The sofas did arrive – thank you for checking. There’s a teenager asleep downstairs now on the recliner. It was a good thing to come home to after the first day of school.

Thanks,
Gaye

Hi Tara,

He's totally happy and it looks terrific. Thanks so much for your help...Wendell's is definitely on my referral list!

All the best,
Wendy

Hi Wendell,

I just wanted to send you a thank you for the fixing of my couch and love seat decking - I really do appreciate it - most places would not have done this at their expense but you did.

It means a lot in this day and age when somebody stands behind their products, again thank you.

Larry and Marie F.

Dear Wendell and Staff,

Thank you for your persistence in working toward my satisfaction with a piece of furniture I purchased. Your personal attention to my requests were beyond the call of duty. Definitely, I will be singing your praises and recommending your furniture to my friends and colleagues.

I am very pleased with the recliner that fits perfectly in my living room. A pleasure.

Sincerely,
Linda A.

Hi Tara,

We *Love Love Love* the new furniture!
Delivery worked out great, your guys were excellent...
Thank you for everything, you have been such a pleasure to work with.

Sincerely,
Kim

"My wife and I would like to take this opportunity to thank you for the extra effort you and your company went to, so we could get our furniture repaired. We only wish that the company that we actually purchased the furniture from would have put half the effort into it. I installed the new cable and it works great, thank you again. Customer service still means something at Wendells."

- Larry & Brenda